Help centre
Find practical answers about call logging, contact sync and reminders. Follow the guide for your device, or get in touch when you need help.
An incoming call can only be logged if Nexicall was open when it ended. Here is why, and what a phone does and does not let an app see about your calls.
iPhone and AndroidAndroid battery savers, and a separate autostart permission on some brands, delay or drop reminders. What to change on Samsung, Xiaomi, Huawei and Oppo phones — and what else causes it.
AndroidNexicall syncs both ways with the address book on your phone, including several numbers per person. What syncs, what happens when both sides change, and why a deletion is never automatic.
iPhone and AndroidNexicall takes how long each call lasted from the phone instead of asking you to estimate it, and stores it in minutes and seconds. How it is measured, why it can be approximate, and how to correct it.
All appsTell us what you were trying to do and which device you use. We can help you work through it.